• Information gathered through cookies and other tracking technology (see the Tracking Technology section for more information)
• Device and browser information
• Information gathered through web server logs
• General location information

• To run essential features on the site
• To optimize the performance of the site
• To detect security issues and prevent fraud
• To offer you personalized content, including by providing customized content and advertising, which may be on our Site, other websites, mobile devices or applications, or other channels (whether online or offline)
• To understand our customer demographics, preferences, interests, and behavior
• To improve marketing and promotional efforts, and overall customer experience

• Site optimization service providers
• Site security service providers
• Marketing service providers

• The Site may not run correctly
• You may not be able to make a purchase
• You may not receive Ocean View Jewelers marketing

• Information gathered through cookies and similar tracking technologies (such as mobile device identifiers)
• Your product browsing history
• Information provided through your Wishlist

• To provide you information on items you added to your Wishlist or viewed recently
• To provide and improve our services and product offerings, and develop new ones
• To understand our customer demographics, preferences, interests, and behavior

• Service providers who power the features on our Site

• We will not be able to provide you with personalized content
• Some features on our site will not be able to run

• Your full name
• Your phone number
• Your e-mail address
• Your physical address
• Your payment information

• To facilitate your purchase and provide to services you request
• To facilitate your warranty or other services such as cleanings, repairs, or resizes of your products
• To confirm and track your order
• To facilitate returns
• To facilitate our Diamond Upgrade Program
• To detect and prevent fraud and other abuse

• Payment service providers
• Shipping providers
• Fraud and security service providers

• You will not be able to make a purchase
• You will not have access to our warranty or other services
• You will not be able to return a product

• Your full name
• Your phone number
• Your e-mail address
• Your physical address
• Your order details
• Recordings of your calls

• To help you complete an order
• To respond to your comments, inquiries, and requests
• To facilitate returns
• To improve our customer experience

• Our telecommunications and call recording service providers

• You will not be able to communicate with our Customer Service team

• Your full name
• Your e-mail address
• Your friend’s name and e-mail address

• To provide you with information and offers relevant to you
• To allow you to share Ocean View Jewelers products with your friends
• To administer and fulfill our contests and other promotions

• Our sweepstakes service providers
• Our marketing service providers

• You will not receive updates from Ocean View Jewelers
• You will not be able to participate in any contests, sweepstakes, or other promotions
• You will not be able to share products with your friends

• Your full name
• Your e-mail address
• Your review of our product and any pictures you submit

• To provide other customers with reviews of our products
• To provide and improve our services and product offerings, and develop new ones

• Our product review service providers

• You will not be able to post a review of Ocean View Jewelers

• Your name
• Your social media username
• The content of your social media post

• To provide you with information and offers relevant to you
• To respond to your comments, inquiries, and requests
• To help administer and fulfill our contests and other promotions

• The social media platform on which you interact with Ocean View Jewelers

• You will not be able to interact with Ocean View Jewelers on social media

• Your full name
• Your e-mail address

• To process your request for an appointment

• You will not be able to book an appointment

Additionally, Ocean View Jewelers may use your information to comply with applicable legal requirements and Ocean View Jeweler’s policies and procedures, and for any other uses with your consent.

We may also combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through cookies and other technologies, and information that we receive from our partners, affiliates and other third parties. We may use that combined information to better provide you the Services and to better provide you personalized content, customized content and advertising.

We value your comments, feedback, testimonials, etc., which help us improve our services and products.

We may use, or permit our business partners to use, the following tracking technologies for the purposes described below:

Cookies: A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our business partners to recognize your device when you return to our Site and record information about your usage of our Site.

We use cookies for five general purposes as follows:

1. Essential Operational: Cookies are necessary to allow us to operate our Services. For example, they are required to help you access secure areas (such as your account pages) and to use features like our shopping basket.
2. Performance and Functionality: Cookies help us enhance the performance and functionality of our Services. For example, cookies help us identify you or your device when you come back to our Service so that you do not have to login to see your shopping basket.
3. Analytics, Customization and Security: We use analytics and customization cookies, including third party cookies, to gather information on how our Services are being used by our visitors and to measure how popular our marketing campaigns are. We use the data we get to help customize our Services for you and make the content you see as relevant as possible. We also use the data we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
4. Targeting/advertising: Cookies help us to customize and regulate (e.g., by capping the frequency of) the advertisements you receive, provide you with tailored offers, and measure the effectiveness of our advertising. For instance, if we target an ad campaign through an online advertising network, we might use cookies on our Site to estimate how many viewers of the ad later visited our Site – and therefore, how effective the ad campaign was. Or, we might “retarget” visitors to our Site by providing them offers (whether through online display media, email or direct mail) similar to those they viewed or expressed interest in during their Site visits. See the section below titled Interest Based Advertising for more information.
5. Social networking cookies: Cookies allow visitors to share our pages and content through third-party social networking websites.

Website and mobile application log files: We may make use of log files created automatically with access and use of our Services for analytics purposes.

Tracking Images: We may use tracking images (such as GIFs), which are small image files that we embed into our e-mails, to learn whether you opened or forwarded the e-mail or clicked on any of the content. This information tells us about our e-mail’s effectiveness and helps us ensure that we’re delivering information that you find interesting.

Local Storage: We use local storage (such as HTML5 or Flash) to provide you a rich web experience and to provide you with relevant content and advertising.

Other technologies: We may make use of other tracking technologies similar to the ones described above for similar purposes described above.

Interest Based Advertising: Third parties may use cookies and other technologies to collect information about your online activities over time and across different websites, including our Site. Third parties we work with may also use other “device-graphing” information in order to make inferences and connections about our customers and potential customers across various devices – such as mobile phones, tablets and browsers. (These companies may, for instance, make inferences that devices seen at a common IP address are used by common users.) Companies that we share information with may use the information we provide to them, often in combination with their existing information, to provide you with more relevant advertising tailored to your interests. We also may obtain information for this purpose from third-party websites on which our ads are served. The information our ad networks may collect on our behalf includes data about your visits to websites that serve Ocean View Jewelers advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in these ad networks.

Along with the sharing described above, we may share your information, including personal information, with others as follows:

Ocean View Jewelers entities: We may share your personal information with our affiliated entities, e.g., any corporate subsidiaries or affiliates.

Service Providers: We may use third-party service providers to perform certain services on our behalf, including: shipping, payment processing, billing and collections, data storage/management, webhosting, fulfillment, assembly, marketing (including but not limited to direct marketing via postcards, letters, email and SMS and text delivery platforms) and data enhancement, mailing, and emailing as well as various customer, tech and operational support. If these Service Providers need access to personal information in order to perform their services, we only authorize them to use the data as necessary to perform services related to such assistance. In limited circumstances where your information is shared with a Service Provider, it may be subject to additional protections under the Service Provider’s own privacy policies.

Special Events: If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), Ocean View Jewelers may share your information with those organizations participating in the applicable event.

Compliance with Law and Fraud Protection: We may disclose your information: (1) when we believe in good faith that it is necessary to comply with any applicable law, regulation, legal process, or governmental request, such as lawful requests by public authorities, including to meet national security or law enforcement requirements; (2) in order to investigate, prevent or take action regarding potential illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or situations involving potential violations of our Terms and Conditions or other policies; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you.

Business Transfer: Your information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership (or in due diligence leading up to any acquisition), in which case information would be transferred as one of the business assets of the Company.

Aggregate Information: We may, and we may authorize third parties to, create aggregate records from personal information by excluding information that makes the information identifiable. We may use and disclose, and authorize third parties to use and disclose, aggregate non-personal information at our discretion.

Where permitted by applicable law, we want to communicate with you on our marketing initiatives, but only if you want to continue to hear from us.

Cookies and Tracking Technologies: You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on, and significant portions of, our Site. Also, because information we obtain may be combined, we may still be able to identify your web browser, computer or mobile device when you access our Services even if you disable cookies. Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not wish to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu (Europe) or www.aboutads.info/choices (United States).

Short Message Service (SMS) Advertising: We will allow several different opportunities, such as entering a phone number online, sending a mobile originating message containing an advertising keyword, filling out a paper form that includes a phone number, or signing up at a point-of-sale to opt-in to SMS services. By doing so, you authorize us to contact you by text message at your mobile number using an automatic telephone dialing system or device, or any other computer assisted technology, as applicable. You can cancel the SMS outreach from us at any time. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. We will not ask you for, nor should you provide, personally identifiable information, passwords, or any other confidential or sensitive information in SMS messages. We are able to deliver messages only to certain mobile phone carriers. We are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you, and We are not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service and you agree that we will not be liable to you if this occurs. You understand that you are not required to consent to SMS to receive any other services from us, but this may limit the ways in which we can communicate with you.

Interest Based Advertising: You may opt out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting http://www.networkadvertising.org/choices and www.aboutads.info/choices.

Where required by law, we obtain your prior opt-in consent at the time of data collection for the processing of (i) personal information for marketing purposes and (ii) personal information deemed sensitive pursuant to applicable law.

If you are a California resident you have the following rights under the California Consumer Privacy Act:

Right to Know. You have the right to know and see what data we have collected about you over the past 12 months, including:

• The categories of personal information we have collected about you;
• The categories of sources from which the personal information is collected;
• The business or commercial purpose for collecting your personal information;
• The categories of third parties with whom we have shared your personal information; and
• The specific pieces of personal information we have collected about you.

Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same).

Other Rights. You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.

Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Services.

To exercise your rights under the California Consumer Privacy Act, please contact us by either sending us an e-mail, or by phone at 1-877-374-9136. Please provide your full name and e-mail address so that we may respond to your request as quickly as possible. You will be required to verify your identify before we fulfill your request. To do so, you will need to provide us with certain account information, such as your full name and email address. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization for the agent to act on your behalf. You will still need to verify your identity directly with us.

California law requires certain disclosures about Personal Information we ‘sell,’ which for the purposes of the California Consumer Privacy Act (CCPA), means making personal information available to third parties in exchange for valuable consideration, which some may claim includes allowing advertising companies to collect unique cookie IDs through our sites when you use our Services. Under that interpretation, we ‘sell’ personal information to advertise our products to you. In the preceding 12 months, we have ‘sold’ the following categories of personal information to the following categories of third parties:

Categories:

• The specific pieces of personal information we have collected about you.

Third Parties:

• Interested based advertising partners

For more information about Interest Based Advertisers, please see the Interest Based Advertising section above. 

We do not knowingly ‘sell’ personal information about consumers under the age of 16.

We only process your personal information if you have consented to such processing or, to the extent that it is necessary (i) for the performance of your agreement with us or in order to take steps at your request prior to entering into an agreement with us; (ii) to comply with our legal obligations; or (iii) for the purpose of our legitimate interests, including operating, evaluating and improving our global business. As required under the GDPR, we have carefully balanced our legitimate business interests against your data protection rights. For companies like Ocean View Jewelers, Inc. that have global business operations, processing customer’s personal information for internal administrative purposes customer relations or direct marketing is typically also considered a legitimate interest under the GDPR.

Your personal information will be hosted in and managed from the United States, where Ocean View Jewelers, Inc. is based. The law in the United States may not offer the same level of privacy and data protection as the law in your home country. We will rely on Ocean View Jewelers’ need of your personal information for the performance of our contract with you for this transfer to the United States. When your personal information is transferred to (or accessed from) other countries outside the EEA for which the European Commission has not issued an adequacy decision, we will implement appropriate safeguards to ensure that your personal information remains protected. This may include data transfer agreements, a copy of which you can obtain by contacting us as indicated in the “How To Contact Us” section below.

In general we will store your personal information as long as the information is necessary to fulfil the purposes for which we collected it (as explained in the “Use of Your Personal Information” section).

Ocean View Jewelers does not knowingly collect personal information from children under the age of 14. If we learn that we have collected personal information from a child under the age of 14, we will delete that data from our systems.

Your personal information will be hosted in and managed from the United States, where Ocean View Jewelers, Inc. is based. We will implement appropriate safeguards to ensure that your personal information remains protected.

We will only retain your personal information in the minimum period which is reasonably necessary to fulfill the purposes we collected it for, including for the purposes of performing our agreements with you, satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please contact us by any of the following means:

By Telephone: 302-537-1121